Refund Policy

Last updated: May 26, 2026

1. General Policy

All purchases of DGYH Careers services are non‑refundable once payment has been made. Because our work is customized to your unique background, goals, and documents, time and expertise are invested as soon as we begin reviewing your materials.

2. Before You Purchase

If you have questions about which service is right for you (audit, resume transformation, or a broader career package), please contact us before you complete your payment so we can help you choose the best fit.

3. Rescheduling and Delays

If you need to delay or reschedule a call or delivery:

We will make reasonable efforts to adjust timelines with you.
This does not change the non‑refundable nature of the service.

4. Quality Concerns

If you have concerns about the quality or clarity of the work delivered:

Please contact us within a reasonable time frame after delivery.
We may, at our discretion, offer clarifications or minor adjustments consistent with the scope of the service you purchased.
This does not include full rewrites for new roles, industries, or directions outside the original agreed scope.

5. Chargebacks and Disputes

By purchasing a service, you agree to contact us first to try to resolve any concerns before initiating a chargeback or dispute with your payment provider.

6. Contact

If you have questions about this Refund Policy, you can contact:

DGYH Careers • Richmond, VA • denise@dgyhcareers.com